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Patient Partner 24/7 Automated Telephone system.  

You can now book / check /change / and cancel appointments using just the buttons on your telephone - you do not need a PIN.   Telephone the surgery day or night and choose Option 1.  If you also follow our instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions.


Identity Documents

Electronic Prescriptions  - please sign up

Ask Reception, or your Pharmacist / Dispensing Appliance Contractor for a Nomination form 

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)

Young People's Sexual Health

contraceptionAt Charter Medical Centre we provide a friendly, confidential and free sexual health service for young people aged 24 and under.



We are a registered C-Card outlet for condom promotion. For more information about the C-Card scheme go to


S.W.A.Y. (Sex, Worries and You)

please note we will no longer offer this service from 1st April 2018 - please visit the SHAC website below where you can book an appointment online

Every Thursday between 17:00 - 18:00 we run a drop in S.W.A.Y. clinic. All young people aged 24 and under, even those not registered at this practice, are welcome at this clinic. You do not need to make an appointment.

 We offer:

  • Free condoms & lubricant
  • Emergency contraception
  • Pregnancy testing
  • Advice on all forms of contraception
  • Coil & implanon fitting
  • We also provide advice, testing and treatment for STIs (sexually transmitted infections).

Although it is a good idea to get adult support if you are under 16, you do NOT need your parent/guardian's permission to access these drop in clinics.

SHAC  (Brighton and Hove Sexual health and contraceptive service)

The SHAC Team are a mix of male & female Doctors, Nurses, Health Advisers, Clinical Support Workers and Administrators

They provide information about sex, sexual health, relationships and sexual health services for people living or working in Brighton & Hove.

Visit their website to find the service you need nearby.

  • See when the next 'Walk in and Wait' appointment is
  • Get the clinic phone number
  • Get a map
  • Book an appointment online.

SHAC services:

  • Female stuff
  • Male stuff
  • Under 25's
  • Over 45's
  • C Card and free condoms
  • Emergency Contraception  
  • Reversible Contraception           
  • Pregnancy testing, Advice and Referrals
  • Sex, relationships & you
  • LGBT 
  • Pre and Post exposure prophylaxis
  • Sexually Transmitted Infection (STI) Screening 
  • HIV care             
  • Chlamydia and Gonorrhoea testing and treatment
  • Syphilis
  • Hepatitis A,B,C
  • Sexual Assault and Sexual Violence Support Services

The following links may also be helpful: 

Interactive Drug and Alcohol information website for young people, students, parents and carers. 

Interactive Alcohol information website. Use the 'Drinkometer' and take the drink test to see if you have a problem with drink. 

A comprehensive website for teenagers, including a facility to email questions to a doctor on a wide range of medical and sexual issues.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website