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Free flu vaccine 2017

  • Check if you are eligible - Click here:  Who-should-have-flu-vaccine
  • all children in reception class and school years 1, 2, 3 and 4 (born between 1 September 2008 and 31 August 2013) will be offered the vaccine by their School Nurse but those who ALSO have a long-term health condition may choose to attend surgery instead

  • Flu appointments are available to book using Patient Partner 24/7 Automated telephone booking (no password needed), or your SystmOnline account, or via reception

Patient Partner 24/7 Automated Telephone system.  

Book a new appointment using just the buttons on your telephone - you do not need a PIN.   Telephone the surgery day or night and choose Option 1.  If you also follow the instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions and check /change / cancel existing appointments. 


Identity Documents

sign up for Electronic Prescriptions  - its so much easier!

Ask your Pharmacist and / or Dispensing Appliance Contractor for a Nomination form 

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)

Clinics & Services

In addition to basic medical services, and management of Long Term Conditions listed elsewhere, the following services are also available.

Seasonal Flu vaccination - free

see News sections from September each year for the dates of Saturday drop-in clinics (no booking needed)

Flu appointments will also be available to book on Systmonline and on Patient Partner

Check if you should have a free flu vaccination here: who-should-have-flu-vaccine

(PLEASE NOTE:  this year all children in reception class and school years 1, 2, 3 and 4 (born between 1 September 2008 and 31 August 2013) will be offered the vaccine by their School Nurse but those who ALSO have a long-term health condition may choose to attend surgery instead)

Antenatal clinic

Goodwood Court Centre 52-54 Cromwell Road Hove BN3 3ER

Telephone: 01273 523149

 Your community midwives are:  Jenny Hawke, Ruth Loska and Sue Forrest -  part of the West team of midwives. After your first visit you will be allocated to one midwife for the remainder of your pregnancy.

 To arrange or cancel an appointment:   Telephone  01273 523149  Monday to Friday. You are able to leave a message on the answerphone & your call will be returned as soon as possible. 

 For non urgent queries:  Telephone  01273 523149 please leave a message with the receptionists

Alternatively Telephone 01273 664794 to leave a message at the Community Midwives Office 

Emergency advice can be obtained via the labour ward on 01273 664793

For further information click here:   Antenatal Care from March 2016

December 2016 - Maternity Self Referrals go electronic

Go to My Pregnancy to register your maternity care at the hospital in Brighton or Hayward's Health. 

Practice Nursing Team appointments  

here is a FULL list of the things you can see a member of our Practice Nursing team about:  What our nurses do

Our Practice Nursing team includes Registered Nurses, Health Care Assistants and Phlebotomists.  

Please NOTE:  Advanced Nurse Practitioners, Nurse Practitioners and Paramedic Practitioners are NOT part of our Nursing Team and should not be used for these types of appointments unless booked by a Receptionist. 

Basic wound closure (not suturing)

The nurses apply steristrips to wounds if appropriate. At the moment, the practice is not able to suture or glue wounds. Patients requiring suturing or gluing must attend the accident and emergency department at the Royal Sussex County Hospital. 

Cervical Smears

Child protection

The practice has a written policy on child protection. All clinicians are kept informed about changes to local child protection procedures and have immediate access to contact details should they wish to report any concerns.

Childhood immunisations girl_with_open_mouth

Our practice nurses give all of the recommended immunisations throughout the first few years of your child's life. Your child will be contacted by the Health Authority when they are due for their immunisation. For further information on the latest recommendations for childhood immunisations, visit the NHS Choices website.

Coil fitting

Coils can be fitted at the practice by Dr Petzold. Speak to the practice nurse for more information or visit

Implanon contraceptive fitting

 In line with the latest recommendations, we are happy to fit long acting contraceptive implants to any suitable woman. Speak to the practice nurse for more information.

Joint injections syringe

The practice offers joint injections for frozen shoulders, carpal tunnel and trigger fingers/thumbs, etc. If you require an injection, you doctor may refer you to another doctor within the practice who specialises in joint injections.

Major depression

Depression is the second most common cause of disability worldwide and the third most common reason for consultation in general practice. The practice identifies patients with major depression and records the severity and any interventions carried out follow national guidelines.

Meningitis ACWY vaccination for young adults

Minor surgery

The practice carries out some forms of minor surgery in a special clinic held by Dr Jens Petzold. You can be referred to the clinic by your own doctor.

MMR Catch-up

People born between 1980 and 1990 are too old to have received two doses of the MMR vaccine in childhood. The practice has therefore implemented a system to recall these patients for an MMR vaccination. Patients requiring the vaccine should ask for an appointment with the practice nurse.

Palliative care

The practice implements the gold standard in palliative care. Monthly meetings with doctors, district nurses and the Macmillan nurse are held to discuss patients requiring palliative care. The practice ensures there is good communication with the out of hours services and with the Martlets hospice. 

Phlebotomy (blood taking)

If your doctor or nurse has asked you to have a blood test, see reception to make an appointment. If you require a fasting blood test, you will be given an appointment as early as possible in the morning. Blood tests cannot be taken after 2pm as they are collected and taken to the hospital and cannot be stored overnight.

Pneumococcal vaccination

Pneumococcal vaccination is available to all patients over 65 years and any younger patients in a risk group such as chronic respiratory or heart disease. Pneumococcal vaccination is available throughout the year.district_nurse

Smoking Cessation

We encourage all our smoking patients to give up the habit.  If you would like advice and help to do so, please make an appointment with Diane, our Health Care Assistant (or email

Substance misuse

A specialist nurse works in the practice one afternoon a week and manages a programme of methadone maintenance with a small number of patients. Methadone is only prescribed for patients undertaking this programme.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website