Patient Partner 24/7 Automated Telephone system.
You can now book / check /change / and cancel appointments using just the buttons on your telephone - you do not need a PIN. Telephone the surgery day or night and choose Option 1. If you also follow our instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions.
Electronic Prescriptions - please sign up
Ask Reception, or your Pharmacist / Dispensing Appliance Contractor for a Nomination form
Click here for more information: eps-patient-information-sheet
(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)
We will try to register you as quickly as possible - please allow at least two full working days.
From October 2017 the GMS1 form includes questions about your Residency Status in the UK. This information will be shared with other Government departments such as the Home Office. You might be charged for some kinds of treatment in a hospital.
You do not need to prove your Residency Status to register with a GP and you will not be charged to visit a GP.
For official advice about answering these questions see the NHS leaflet below:
NHS advice leaflet - Visiting the UK - you may be charged for hospital treatment
When registered with the practice you may book an appointment with any doctor. However, for continuity of care, reception will tell you your 'usual doctor' when you register.
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
We do not accept online registrations. You can download our registration form on the Registration tab
From October 2017 the GP Registration form includes questions about your Residency Status in the UK. This information will be shared with other Government departments such as the Home Office. You might be charged for some kinds of treatment in a hospital.
For official advice about answering these questions click here:
Government advice leaflet - Visiting the UK - you may be chargeable
If you are worried about registering with a GP or you want independent advise about how to access healthcare visit:
Doctors of the World - Know your rights
Doctors of the World - Advice Line
When booking appointments, if your medical English is poor, please ask Reception to book an Interpreter for you; Brighton and Hove NHS have a contract with Sussex Interpreting Service to provide free professional confidential interpreters who are familiar with medical vocabulary.
You can also register with Sussex Interpreters and book an Interpreter yourself - but remember to cancel the interpreter if you cancel your appointment !
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form
You can view or print our practice booklet here*
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