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Patient Partner 24/7 Automated Telephone system.  

You can now book / check /change / and cancel appointments using just the buttons on your telephone - you do not need a PIN.   Telephone the surgery day or night and choose Option 1.  If you also follow our instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions.

PP FAQ's

Identity Documents


Electronic Prescriptions  - please sign up

Ask Reception, or your Pharmacist / Dispensing Appliance Contractor for a Nomination form 

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)



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Help my NHS this winter - click this link to get the right care at the right time in the right place


Get advice about Self Care at home:

  • healthy living
  • common conditions
  • long term conditions
  • symptom checker

click here: Self Care at home


Local self referral services

click here: Local Services you can refer yourself to


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For more information about 'what is befriending' 

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December 2016 - Maternity Self Referrals go electronic

Go to My Pregnancy Matters.co.uk to register your maternity care at the hospital in Brighton or Hayward's Health. 

Your Midwife team are based at: Goodwood Court Medical Centre, 52 Cromwell Road, Hove, BN3 3ER.   

Telephone  01273 523149 Tuesday to Friday, to book appointments and send routine messages to your midwife.

For urgent messages telephone the Triage department at the Royal Sussex County Hospital: Telephone 01273 664793


24/7 Telephone booking (Patient Partner)

Telephone the surgery 24 hours a day 7 days a week and choose Option 1.  Book, Check, Change or Cancel an appointment using just the buttons on your telephone - you do not need a PIN.   

Please click the Frequently Asked Questions link below for more information about the menu options you will hear. 

If you choose to follow the instructions to create a Patient Partner PIN you will be also be able to use the system to order repeat prescriptions

PP FAQ's

Identity Documents


Sign up for NHS Electronic Prescriptions - it's so much easier.

Say goodbye to paper prescriptions.   Electronic prescriptions go straight to your nominated pharmacist.  Ask Reception or your Pharmacist and / or Dispensing Appliance Contractor for a Nomination form  

Click here for more information

(Please note that Charter Medical Centre is not a Dispensing GP Practice)


October 2017 HERE extended hours service returns to Charter Medical Centre

Click here: extended hours service


 
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