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Patient Partner 24/7 Automated Telephone system.  

You can now book / check /change / and cancel appointments using just the buttons on your telephone - you do not need a PIN.   Telephone the surgery day or night and choose Option 1.  If you also follow our instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions.

PP FAQ's

Identity Documents


Electronic Prescriptions  - please sign up

Ask Reception, or your Pharmacist / Dispensing Appliance Contractor for a Nomination form 

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)



Reception Services at Charter 

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Surgery Reception services
Monday08:00 - 18:30
Tuesday08:00 - 20:00
Wednesday08:00 - 18:30 
Thursday08:00 - 20:00 
Friday08:00 - 18:30
Saturdays
closed
Sundayclosed

 

Surgery telephone lines are staffed from 08:00 to 18:00 (18:30 for urgent problems) Monday to Friday except public holidays and training afternoons listed below.

A 24 hour 7 day a week automated telephone service is also available - choose Option 1.

Charter Pharmacy Opening Times

Provided by Ackers Chemists. 

DAY

CHARTER PHARMACY

  

Monday08:00 - 18:30
Tuesday08:00 - 20:00
Wednesday08:00 - 18:30
Thursday08:00 - 20:00
Friday08:00 - 18:30
Saturday 09:00 - 12:00
Sunday
closed

 

 

 

 

 

Tel: 01273 208233  

Fax: 01273 208233

Website:  Charter Pharmacy

Email: charter@ackerschemists.com

HERE extended hours clinics (previously EPIC)

This pre-book NHS service will be based at Charter Medical Centre on a 3 month rotation from: October 2017.  When not operating at Charter it will operate from Trinity Surgery.

Monday18:30 - 20:30
Tuesday18:30 - 20:30
Wednesday18:30 - 20:30
Thursday18:30 - 20:30
Friday18:30 - 20:30
Saturday08:00 - 14:00
Sunday (1 per month)
10:00 - 13:00

HERE Cancellation line: 07540 745728

HERE email: ehsBrighton@nhs.net

HERE website: http://www.extendedhoursservice.co.uk/

Public Holidays

The surgery doors will closed on the following public holidays:

2018
1st January MondayNew Year's Day
30th March
FridayGood Friday
2nd AprilMondayEaster Monday
7th MayMondayEarly May Bank Holiday
28 MayMonday Spring Bank Holiday
27th AugustMondaySummer Bank Holiday
25th DecemberTuesdayChristmas Day
26th DecemberWednesdayBoxing Day

Additional Surgery Closure Dates

We sometimes need to close the surgery for all or part of an afternoon to provide training time for staff and clinicians.  If you have an urgent problem which cannot wait until we re-open, telephone 111 to speak to the NHS 111 service.  You will be directed to a Doctor if you need one. 

Please note that when training falls on a Tuesday or Thursday,  Charter extended hours evening clinics will run as normal from 18:30

Wednesday 25th April 2018
Thursday 7th June 2018
Wednesday 18th July 2018
Thursday 20th September 2018
Wednesday 21st November 2018
Wednesday 6th February 2019

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website