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Patient Partner 24/7 Automated Telephone system.  

You can now book / check /change / and cancel appointments using just the buttons on your telephone - you do not need a PIN.   Telephone the surgery day or night and choose Option 1.  If you also follow our instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions.


Identity Documents

Electronic Prescriptions  - please sign up

Ask Reception, or your Pharmacist / Dispensing Appliance Contractor for a Nomination form 

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)

When We Are Closedclosed_sign

If you need urgent medical attention outside of normal surgery hours there are a number of options: 


Help my NHS this winter - click this link to get the right care at the right time in the right place

Get advice about Self Care at home: click the image below

  • healthy living
  • common conditions
  • long term conditions
  • symptom checker

Self Care Aware


To find a local or late night pharmacy visit

For medicine, emergency contraception, and advice on minor injuries and illnesses such as bugs and viruses, aches and pains, skin conditions, allergies and children’s problems.  Many are open late night and weekends with private consultation areas and anything you discuss with a pharmacist is completely confidential.

NHS 111


Trained advisors supported by nurses and doctors will advise whether you need to see a doctor and help you to access the service that you need including ambulance if necessary. Simply TELEPHONE 111.

Further information about the NHS111 service can be found here.

Walk-in Clinic


There is a walk-in GP clinic available in the city where you do not need an appointment. Patients will be seen on a first come, first served basis. 

Aspect House (next to Brighton train station)

84-87 Queens Road, Brighton BN1 3XE 

Open every day 08:00 to 20:00

Out of hours GP Clinic


Emergency Eye and Dental care


Sexual health and Family Planning


Childhood Illnesses


Mental health crisis support


Hospital Accident and Emergency Department (A&E)

Be a hero - save A&E for saving lives

A&E is serious, life-threatening injuries and illnesses that need urgent medical attention.  These include, but are not limited to, loss of consciousness, heavy bleeding, severe chest pain or breathing difficulty, serious burns, strokes and persistent fits.

If your symptoms are life threatening go straight to the emergency department at the Royal Sussex County Hospital or telephone 999

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website