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When We Are Closed

If you need urgent medical attention outside of normal surgery hours there are lots of options.  Below you will find advice about:

Self Care / Recommended websites / Minor illness / Local services you can refer yourself to / Medicines you can buy without a prescription / Pharmacy treatments / Urgent Walk-in Clinic / Out-of-Hours GP services via NHS 111 / Emergency Eye services / Emergency Dental services /  Sexual Health services and tests / Childhood illness / Mental health crisis and support / Hospital Accident and Emergency department

Please choose carefully to Help your NHS. 

Help my NHS - help A&E to save lives

Help my NHS - help my GP to give the best care

Help my NHS  - click this link to get the right care at the right time in the right place


 Self Care Aware

For some Self Care Factsheets about some common conditions click the links below:

Or visit these reputable websites:  

Or visit our Minor Illness page:


Buy common medicines without a prescription

You can buy some common medicines at your local pharmacy /shop / supermarket without a prescription.  This is quicker for you and will free up NHS time for people with serious health problems.  Some of these medicines cost just a few pence. 

Examples of what can be purchased without a prescription are:

  • Allergy medicines
  • Simple pain killers like paracetamol and ibuprofen
  • Sore throat, coughs, colds and flu medications
  • Anti-diarrhoea medication
  • Rehydration salts
  • First aid kit including plasters and bandages
  • Thermometer

For short term conditions, Over the Counter medications will no longer routinely be prescribed August 2018

Brighton and Hove CCG - prescribing/self-care advice

Warning:  buying medicines online 

Medication sold by unregistered online pharmacies could be out date, diluted or fake.   For the UK Register of regulated Internet Pharmacies visit:  Pharmacy regulation - UK Register of internet pharmacies

For more information visit the NHS advice page: NHS.UK - Internet-Drugs


Pharmacy for urgent prescription services

For urgent prescription services visit: Help my NHS - Urgent and Late Night Pharmacy


Pharmacy for emergency contraception and everyday illnesses

Pharmacists are trained to advise you on treating common conditions, and how to use the medicines you have at home. For instance: 

  • emergency contraception
  • minor injuries and illnesses such as
    • bugs and viruses
    • aches and pains
    • skin conditions
    • allergies 
    • children’s problems

Many are open late night and weekends with private consultation areas.  Anything you discuss with a pharmacist is completely confidential.

You don’t need an appointment to see the pharmacist, just pop in.

You can search for all local pharmacies near you here: NHS UK - Search for all nearest Pharmacies

Details of opening times can be found at: www.nhs.uk/chemist


Walk-in Clinic for minor injury

There is a walk-in GP clinic available in the city where you do not need an appointment. Patients will be seen on a first come, first served basis. 

Visit: Brighton Station Healthcentre Walk-in Clinic for a list of the conditions they can treat and what they can't

Aspect House (next to Brighton train station)

84-87 Queens Road, Brighton BN1 3XE 

Open every day 08:00 to 20:00


NHS 111 for urgent illness - Telephone 111

visit: Help my NHS - urgent Advice for Illness

When your GP surgery is closed call the NHS 111 helpline if you:

Need medical help fast but it is not a 999 emergency
Think you might need to go to A&E

Don’t know who to call or you don’t have a GP to call
Need information or reassurance about what to do next.

NHS 111 stafff can

Give medical advice
Put you in touch with your local out-of-hours GP service (who can even visit you at home)
Refer you to a walk-in clinic
Refer you to an emergency dentist
Put you in touch with mental health support services

For further information about the NHS111 service visit:  About NHS111.


Emergency Eye advice and care

Sussex Eye Hospital, Eastern Road, Brighton, BN2 5BF

Call: 01273 696955


Emergency Dental care

If your own dentist cannot help or you do not have a dentist, call the NHS Dental Helpline on 03001 231663, Monday to Friday, 8:00 – 16:00, for an appointment.

If you need help outside these hours call NHS 111 


Sexual health advice and tests

For discreet and confidential services for sexual health advice and issues and family planning, including emergency contraception.

Brighton and Hove Sexual Health and Contraception Services (SHAC) provide 3 clinics where you can get discreet and confidential services for sexual health advice and issues and family planning, including emergency contraception.  Walk-in clinics and Online booking are available.  Visit: SHAC clinics

Brighton Station Healthcentre provides walk-in and pre-bookable Sexual Health services: Walk in appointments from 9am-11:40am and 2:30pm-6:30pm. Pre-bookable appointments 8am-8:40am and 1:30pm-2:10pm

Brighton Pharmacies, walk-in centres and the out-of-hours GP service (available via NHS 111) can often provide help with emergency contraception.


Childhood Illnesses - Telephone 111

Every parent or carer wants to know what to do when a child is ill - how to care for them at home, when to call a doctor and when to call emergency
services.
Almost all babies, toddlers and children will get the most common childhood illnesses like chickenpox, colds, sore throats and ear infections.
While these are not very nice at the time, they are easily treated by your doctor, or at home with support from a doctor or health visitor, rather than
a trip to A&E.
If you are unsure what to do, you can get advice and find out what services are available on the NHS Choices website
(www.nhs.uk) or call NHS 111

You might be interested in the following reliable sources of advice:

Childrens Health

There is a good guide on the NHS website which describes various conditions affecting children. There is advice on how to diagnose them, how to treat them and if further advice should be consulted.

NHS childhood illness slideshow

When Should I Worry?

Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control. This booklet is for parents (and older children) and deals with common infections in children who are normally healthy.

Download the booklet

Or visit another page on this website:   Our family-health page - Older children


Mental health crisis support

Support services are available for people suffering from mental health problems who are at risk and may not be able to keep themselves safe, or who are considering attending A&E for help with their mental health.

Wellbeing Centres provide help to people aged 16 and over who need support with their mental health. This includes one-to-one support, group sessions and workshops.

Visit: Help my NHS suicideself-harm-support

and select your location from the 'I am closest to' list on the page.

Mental Health Rapid Response Service
If you feel you are not able to keep yourself safe, and do not need immediate medical
assistance, you should contact the Mental Health Rapid Response Service which is able
to offer immediate support:
Call: 0300 304 0078 (24 hours a day, 7 days a week)

Samaritans
Call: 16 123 (free number) or 01273 772277
http://www.samaritans.org/branches/samaritans-brighton-hove-and-district

Visit: Samaritans, Dubarry House, Newtown Road, Hove BN3 6AE

Sussex Mental Health Helpline
The Sussex Mental Healthline is a telephone service offering support and information to
anyone experiencing mental health problems including stress, anxiety and depression.
The service is also available to carers and healthcare professionals
Call: 0300 5000 101 (17:00 - 9:00 Monday to Friday and 24 hours at weekends and
Bank Holidays)


Hospital Accident and Emergency Department (A&E)

Please save A&E for saving lives

A&E is for serious, life-threatening injuries and illnesses that need urgent medical attention.  These include, but are not limited to, loss of consciousness, heavy bleeding, severe chest pain or breathing difficulty, serious burns, strokes and persistent fits.

If your symptoms are life threatening go straight to the emergency department at the Royal Sussex County Hospital or telephone 999

Help Your A&E Help my NHS - save A&E

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website