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Free flu vaccine 2017

  • Check if you are eligible - Click here:  Who-should-have-flu-vaccine
  • all children in reception class and school years 1, 2, 3 and 4 (born between 1 September 2008 and 31 August 2013) will be offered the vaccine by their School Nurse but those who ALSO have a long-term health condition may choose to attend surgery instead

  • Flu appointments are available to book using Patient Partner 24/7 Automated telephone booking (no password needed), or your SystmOnline account, or via reception

Patient Partner 24/7 Automated Telephone system.  

Book a new appointment using just the buttons on your telephone - you do not need a PIN.   Telephone the surgery day or night and choose Option 1.  If you also follow the instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions and check /change / cancel existing appointments. 


Identity Documents

sign up for Electronic Prescriptions  - its so much easier!

Ask your Pharmacist and / or Dispensing Appliance Contractor for a Nomination form 

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)

Nurse Practitioners

Our  Advanced Nurse Practitioners (ANPs) are qualified to do most of the things a GP can do (see exceptions below) and can diagnose, prescribe medication, and refer to other services / hospital.

ANP appointments should be used as an alternative to an appointment with a Doctor.

ANPs are NOT part of our Practice Nursing Team and should NOT be used for Practice Nursing Team appointments.  Please see the  Appointments section of this website for a full list of they types of appointments which should be booked with our Practice Nursing team. 

ANPs cannot

  • Issue Sick Notes
  • Treat pregnancy related problems
  • Treat mental / emotion health problems

In these cases please book an appointment with a Doctor.

We also have a Nurse Practitioner (Sue Harle) who works in a similar way to our Advanced Nurse Practitioners but will need a Doctor's signature for prescriptions and cannot see children under 6 months old. 

Kerry Henley (f)

Advanced Nurse Practitioner

Jo Justice (f)

Advanced Nurse Practitioner

Sarah Bellamy (f)

Advanced Nurse Practitioner

Sue Harle (f)

Sue is a Nurse Practitioner and can be used like an Advanced Nurse Practioner except for the following additional exceptions: 

Please do not book Sue for Children under 6 months


Our Nursing Team is made up of Practice Nurses (qualified and registered nurses) together with Health Care Assistants and a Phlebotomist.

Our Nursing Team can help with a wide range of health issues and also run clinics for long-term health conditions.

For the full list of appointments that should be booked with our Nursing Team (and NOT with a Doctor or Advanced Nurse Practitioner) see the Appointments section of this website.

Lyn Barnard (f)

Practice Nurse


Elspeth Carrington (f)

Practice Nurse

Sue Harle (f)

Practice Nurse and Nurse Practitioner

Clare Palmer (f)

Practice Nurse

Lynda Robinson (f)

Practice Nurse

Alyson Shaw (f)

Practice Nurse

Elisabeth Wood (f)

Practice Nurse with additional qualification of Nurse Prescriber - able to issue prescriptions in her own name

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Phlebotomists are trained to take blood

Claire Bainbridge (f)
Diane Jennings (f)
Debbie Miller (f)


**Phlebotomist Information **********

Phlebotomists are trained to take Blood Tests

Andrée Ward (f)
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