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Noticeboard

Free flu vaccine 2017

  • Check if you are eligible - Click here:  Who-should-have-flu-vaccine
  • all children in reception class and school years 1, 2, 3 and 4 (born between 1 September 2008 and 31 August 2013) will be offered the vaccine by their School Nurse but those who ALSO have a long-term health condition may choose to attend surgery instead

  • Flu appointments are available to book using Patient Partner 24/7 Automated telephone booking (no password needed), or your SystmOnline account, or via reception

Patient Partner 24/7 Automated Telephone system.  

Book a new appointment using just the buttons on your telephone - you do not need a PIN.   Telephone the surgery day or night and choose Option 1.  If you also follow the instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions and check /change / cancel existing appointments. 

PP FAQ's

Identity Documents


sign up for Electronic Prescriptions  - its so much easier!

Ask your Pharmacist and / or Dispensing Appliance Contractor for a Nomination form 

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)



Test Results

test_vials2If you have had a test in surgery (for instance, a blood test, or swab) it is essential that you contact reception after 2 weeks to check that all your results are back and to ask what your doctor has said about them.   Results can sometimes go missing between surgery and lab so please never assume that no news means good news . 

If you are telephoning please try to call between 15:00 - 17:00.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor if asked to do so.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

For full information about tests and what they mean please visit these websites written for patients: 

http://www.labtestsonline.org.uk

http://www.patient.co.uk/directory/investigations-scans-tests

 
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