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Our Patient Participation Group AGM will be held at the surgery on:

Monday 16th April

6:30pm to 8:00pm

All welcome - see Patient Group section for more information

Patient Partner 24/7 Automated Telephone system.  

You can now book / check /change / and cancel appointments using just the buttons on your telephone - you do not need a PIN.   Telephone the surgery day or night and choose Option 1.  If you also follow our instructions to create a Patient Partner PIN you will be able to use the system to order repeat prescriptions.


Identity Documents

Electronic Prescriptions  - please sign up

Ask Reception, or your Pharmacist / Dispensing Appliance Contractor for a Nomination form 

Click here for more information: eps-patient-information-sheet

(Please note that Charter Medical Centre is not a Dispensing GP Practice - the pharmacy in our building is independent from our Practice)

Blood Tests

blood_tests_4A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. For example, a blood test can be used to:

  • assess your general state of health
  • confirm the presence of a bacterial or viral infection
  • see how well certain organs, such as the liver and kidneys, are functioning
A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm. and the usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The child's hand will be anaesthetised (numbed) with a special cream before the sample is taken.

It is essential that you contact reception after 2 weeks to check that all your results are back and to ask what your doctor has said about them.   Results can sometimes go missing between surgery and lab so please never assume that no news means good news . 

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor if asked to do so.

Where to have your blood test

Charter Medical Centre Phlebotomy - Adults and Older children 

  • Blood tests for Adults at Charter MedicalCentre can be booked via our Automated 24/7 telephone system, via SystmOnline or via Reception.  Blood tests must be authorised by an NHS clinician.  For older children who can tolerate a blood test without local anaesthetic please speak to reception who may be able to book an appointment with a Practice Nurse.
  • For fasting Blood Tests eat nothing, and drink only water for 12 hours before your appointment. Continue to take your medication as normal.

Hove Polyclinic walk-in clinic - for over 16's only (must be ordered by Charter Medical Centre)

  • For blood tests ordered by Charter Medical Centre over 16's may also attend the walk-in Community Phlebotomy Service at Hove Polyclinic  (Telephone 01273 265588). You will need to take a copy of your Blood Test Referral Form, available from reception.  Please telephone the service for advice before attending or click here:  Community Phlebotomy Service.  This service is  unable to do blood tests ordered by hospital consultants or  other hospital personnel.

Royal Sussex County Hospital - walk-in clinic - for over 16's only (if ordered by your NHS Hospital Consultant or other NHS Hospital personnel)

  • For blood tests ordered by your hospital consultant or hospital personnel, over 16's can also visit the walk-in phlebotomy service at Royal Sussex County Hospital. (Please telephone 01273 696955 for further advice before attending). 

Royal Sussex County Hospital - walk-in clinic - for under 16's who need blood taken from the hand with a local anaesthetic 

  • Young children who need blood taking from the back of the hand after application of a local anaesthetic cream will need to attend the Royal Alexandra Children's Hospital (please call 01273 696955 for advice about how to access this service) - you will need a copy of your Blood Test Referral Form, available from reception if the test was ordered by Charter Medical Centre

Housebound patients 

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