We are now offering online consultations through eConsult. If you think you need an appointment, or you want general advice, self-help or an administrative query, we would like you to complete a quick online consultation so we have all the information we need to address your needs and arrange the appropriate care and advice.
We will get back to you before the end of the next working day (Monday to Friday excluding public holidays).
Note: do not use for urgent care - e-Consult can advise whether your problem might need more urgent care.
Welcome to Charter Medical Centre
Thank you for staying CORONAVIRUS aware in October.
The surgery is open and we do not want you to delay your care.
Telephone and Video Consulations: Due to Coronavirus most of our appointments with nurses and Doctors continue to be Telephone Consultations; they wiill invite you in to see them in surgery if neccessary.
Face to Face appointments: Blood Tests, Cervical Screens, Childhood Immunisations, Flu vaccines and dressings are running again. We have made lots of changes to keep you and our staff safe; Social distancing in our waiting rooms, staggered appointments, reception screens, PPE, and clean rooms are all in place. Click here to see how we are helping to keep you safe if you need to visit the surgery.Click here to see videos of what to expect when you visit us.
On the day: Before attending an appointment in surgery, to keep staff and other patients safe, you MUST read the latest Coronavirus advice to find out whether you should attend your appointent; .GOV.UK/CORONAVIRUS
SERVICES: All our services can now be reached using our Internet services (such as eConsult), or by Telephone services if you do not have Internet. So please STAY AWAY from our Reception Desk unless invited to attend surgery, OR you are unable to use the Telephone or the Internet.
Thank you for your patience in this difficult year.
Click the image above if you already have a SystmOne online account. If you don't have an online account, you can create an NHS App online account without visiting the surgery: click this link Set up an NHS App account