New Patients

Welcome to Charter Medical Centre

We aim to offer a wide range of services. Please read about our services and patient experice here.

New Patient Registrationregister_now

YOU CAN REGISTER WITHOUT VISITING THE SURGERY

  1. Check the Practice Area
  2. Fill out New patient Regisration Form GMS1
  3. Fill out New patient Questionnaire
  4. If you want ONLINE services, you will ALSO need Proof of Identity documents.

We will try to register you as quickly as possible - please allow at least two full working days.

When registered with the practice you may book an appointment with any doctor. However, for continuity of care, reception will tell you your 'usual doctor' when you register.

Check our Practice Area

 

Please check that you live within our practice area shown opposite (click on the map to download a larger version). We are accepting new patients from the area marked pink on the map.

We can accept registrations from outside our Practice Area, but we will not be able to visit you at home in an emergency. 

Accessible Information

Please also complete our Communication Support form if you have particular communication needs (for instance, Large Print or Sign Language)

Accessible Information Form.pdf

New Patient Registration Form (GMS1)

GMS1 Registration Form - Webform version

GMS1 Registration Form - printable PDF version  

(print, sign, scan, email to BHCCG.G81034Charter@nhs.net)

The GMS1 form includes questions about your Residency Status in the UK.   This information will be shared with other Government departments such as the Home Office.  You might be charged for some kinds of treatment in a hospital.

You do not need to prove your Residency Status to register with a GP - you will not be charged to visit a GP.

For official advice see the NHS leaflet Visiting the Uk.

If you are worried about how to fill out the GMS1 form or you want independent advice about how to access healthcare visit the charity:

New Patient Questionnaire

New Patient Questionnaire - printable PDF version 

(print, sign, scan, email to BHCCG.G81034Charter@nhs.net)

New Patient Questionnaire - Webform version coming soon

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If you want the following services, you will also need Proof of address and Proof of Identity documents: 

  • online access to your medical record
  • to order prescriptions using our 24 hour Automated Telephone system

FOR ONLINE ACCESS:

if you have a Smart Phone please use the NHS App to verify your identity online and get online access to your medical record.  After you have set up an NHS App account, you can use the same NHS App password to access other health Apps such as TPP SystmOnline and TPP Airmid if you choose. 

If you do not have a Smart Phone, you will need to email or post copies of your Identity documents to us with the Questionnaire.  

IF you want to order prescriptions using our 24 hour Automated Telephone system you will need to email or post copies of your Identity documents to us with the Questionnaire.  

For acceptable Proof of Address and Proof of Identity documents, please see this list. List of Evidence

 

 

How are we doing?

We regulaly collect feeback on our services

Please click here for our CQC report

Click on this link for our latest Healthwatch Report

 

We would be happy to hear any suggestions or complaints obout our service

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

Disabled patient facilities are also available at this practice.

(Car park space, ramp, toilet etc).