Coronovirus response

Consultations from 16th March 2020

Following the advice from Public Health England and in line with best practice we are no longer holding routine face to face consultations at the practice. ALL initial contacts at the practice will be via telephone or, where you have the facility, a video consultation may be set up. This is to protect you and other patients from exposure to Coronovirus (Covid-19),  and the staff at the surgery.

The doctor or nurse will be able to assess your symptoms over the phone or video where avaiable and IF you need to be seen, you may be invited down at a time when there will be as little chance as possible you will be mixing with large numbers of patients.

We are committed to continuing to provide you with the best health care we can in the circumastances. Please use the Website as much as possible to look at self care, medicines ordering, sick note requests etc.

Please do not come to the Surgery without having spoken to a receptionist first. This is so we can provide you with a telephone or video call before deciding whether it is safe to see you.

To enable video consultations we are initially going to use Skype as this is securely linked with our computer system and will provide you with a confidential consultation. In the next few days our medical software supplier TPP is launching a brand new App called AIRMID. This will provide many facilities on line including video consultations. We will keep you up to date when this has been launched.

Please provide us with your Skype ID by clicking on this link, so if we have to do a video consultation we already have these details making the process smoother and more convenient for you.