Flu clinic now booking – click here for Flu news and Flu Clinic instructions

Please continue to STAY AWAY from our Reception Desk unless we have asked you to attend surgery, OR you are unable to use the Telephone or the Internet.  All our services are available online or on the telephone. 

We are open and we do not want you to delay getting help.  But we are not seeing most patients face to face.  Your doctor or nurse will contact you first to see whether the problem can be dealt with by a phone call, or video.  Please do not visit the surgery for any reason unless we ask you to attend.   And please never attend surgery if you have Covid-19 symptoms. 

We have lots of new ways to help you avoid visiting surgery including Telephone consultations, and eConsult.   If your Doctor thinks it would be useful, and if you agree, they can convert your telephone appointment into a Video consultation or they may ask you to send photographs to our secure email or to our secure text service. Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

We also have a new 'live' Telephone Interpretering service and Video Sign Language service.    

The nursing team are seeing some patients face to face for some of the highest priority tasks such as leg ulcer dressings, blood tests,  immunisations and injections, and from June 2020, Cervical Screens.  

If we ask you to attend surgery don't worry - we have made lots of changes to keep you and our staff safe.  Social distancing in our waiting rooms, staggered appointments, reception screens, PPE, and clean rooms are all in place.  Click here to see videos of what to expect when you visit us.  Please follow the advice here  staying-safe-outside-your-home including covering your nose and mouth. 

If you need help and we think you might have Covid-19, we may help you to attend an alternative sit where some of our GPs will be working from August.

For bone, joint or muscle pain, you can now see our Advanced Musculo-skeletal Physiotherapist.  She can Assess you and diagnose what’s happening, give expert advice on how best to manage your condition, and refer you on to specialist services if necessary

Join a COVID-19 clinical trial

The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if

• You have had these symptoms for fewer than 15 days:
• a continuous new or worsening cough
• and/or a high temperature

• OR have a positive test for SARS-Co-V2 infection with COVID-19 symptoms in the past 14 days
• You are aged 50 to 64 with a pre-existing illness
• You are aged 65 and above

• Find out more  

Please follow this link to information on Coronavirus (Covid-19) transalted into many different languages across the world

LanguageLine Telephone interpreting

With Languageline you do not need to book an interpreter in advance. When you book an appointment tell us that you need an interpreter and the  language and country  (eg. Syrian Arabic). 

When the Clinician is ready to speak to you, they will call Languageline who will call you and will set up a 3 way call. 

Sussex Interpreting Service offer a telephone or face to face service

This is a pre-book service. Please ask reception to book for you, or you can book yourself and let us know.  Please tell  us language and region (eg. Syrian Arabic)

Click here for more information about Signlive

Try out our brand new way to get advice from your Health Care Team.

eConsult allows you to tell your story your way, explores your symptoms in depth with you and directs you to the most appropriate advice. The form is confidential. Click  here and follow the instructions.  eConsult can now also be accessed from within your NHS App if you have set up an account. 

NB this should not be used for urgent problems

From 3rd August we will be joined for one week by an experienced trainee Pysician's Associate, Alastair Martindale.  

Physician associates are medically trained, generalist healthcare professionals, who work alongside doctors and provide medical care as part of the multidisciplinary team. Physician associates work with medical support and cannot prescribe but are able to make assessments and get help from a GP if prescriptions are needed