News

Coronovirus response

How we are keeping patients and staff safe during Coronavirus (Covid-19)

We are open as usual and we do not want you to delay getting help.  But please do not come to the surgery unless we have told you to.   We have lots of new ways to help you connect with our healthcare teams without attending surgery including Telephone and Video consultations, and eConsult.   We also have new 'live' Telephone Interpretering and video Sign Language services.

If we ask you to attend surgery don't worry - we have made lots of changes to keep you and our staff safe.  Social distancing in our waiting rooms, staggered appointments, reception screens, PPE, and clean rooms are all in place.  Click here to see videos.

Coronavirus information in 50 different languages

Please follow this link to information on Coronavirus (Covid-19) transalted into many different languages across the world

Telephone Interpreting Services available at this surgery.

LanguageLine Telephone interpreting

With Languageline you do not need to book an interpreter in advance. When you book an appointment tell us that you need an interpreter and the  language and country  (eg. Syrian Arabic). 

When the Clinician is ready to speak to you, they will call Languageline who will call you and will set up a 3 way call. 

Sussex Interpreting Service offer a telephone or face to face service

This is a pre-book service. Please ask reception to book for you, or you can book yourself and let us know.  Please tell  us language and region (eg. Syrian Arabic)

Signlive video BSL service is available at this surgery

eConsult- NEW!!

Try out our brand new way to get advice from your Health Care Team.

eConsult allows you to tell your story your way, explores your symptoms in depth with you and directs you to the most appropriate advice. The form is confidential. Click  here and follow the instructions.  eConsult can now also be accessed from within your NHS App if you have set up an account. 

NB this should not be used for urgent problems

Airmid UK - the new TPP App for mobile devices

 

Upgrade from TPP SystmOnline to get lots of  enhanced features like push notifications, video consultations and the ability to upload your own biometric data to your medical record,  Just download the App and use your existing TPP SystmOnline password.  

Don't have a SystmOnline account?   With the NHS App you can create an online account without visiting the surgery.  You can use your NHS App as a Master password to access Airmid UK. 

Click HERE  more information on this exciting new develoment and watch 'how to' video guides.

‚ÄčSign up on your Smartphone via the App store, or Google Play